FOLLOW UPS

At Crannull, we appreciate that there are many steps in the sales process and that generating a lead or opportunity is just the beginning.

We will provide comprehensive support at every step, nurturing and building relationships for you.

You may have a positive first meeting with a prospective customer but unless regular, considered contact is maintained, it’s quite possible that they may slip off the radar or worse, take their business elsewhere. How many times do you hear somebody say: “We had a good meeting and we were assured that we’d be included in the review but then we never heard anything”. Our consultants are committed to ensuring that you and your company remain at the forefront for any upcoming or prospective business.

How do we do this?

We determine what level and type of communication will work best
We diarise regular reminders
Schedule update and progress calls
Encourage feedback, both from potential customers and we’ll also provide you with reports and updates
Keeping in touch with prospective clients can assist with progressing them through the sales pipeline

It’s widely recognised that building good rapport and making connections is good for business! It’s certainly a key part of our business diplomacy and follow up strategy. Potential clients won’t forget you and every step we take also works towards enhancing your industry reputation.

It’s the little things that count, you have our assurance that all communication, on your behalf, will be professional, timely, informative, helpful and polite. People remember us for our experience, knowledge and our transparent way of getting things done.

If you don’t have the time to follow up on every opportunity created, then let us do it for you. Sometimes a simple call will provide valuable information to ensure you remain in contention. We keep the dialogue open on a month by month basis with no long term commitment required by you.